What Our Customers Are Saying
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Mike Aukerman, Fox Lake, IL
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Wrote a long positive review on Facebook but we cant rave enough about our excellent customer service and special attention we received when buying a new boat. Best place to buy a boat for sure
Debbie Aukerman, Fox lake, ILA -
We purchase our 2021 Stingray 201DS Deck Boat from Mike in Sales, Great Job! Munson Marine and it's Crew are First Class.
Tom Novak -
This place is great! Matt was awesome!
-Anonymous -
I wanted to extend my true appreciation to Rick and his team on the great attention
Received while building our boat through Munson Marine.My son and I along with Family made a decision in mid - summer 2020 to purchase a new boat! Working with Rick, Mike and Mark made our experience fun, along with getting the expert advise in taking the right steps in purchasing the right boat! Again, wanting to extend our appreciation working with Munson Sales.We look forward storing along with servicing our MONTEREY 224FS for all future needs and will ensure folks know how we were treated!-Anonymous -
Being first-time boat shoppers, we were a little overwhelmed in the beginning. Matt did a phenomenal job of educating and taking us through the entire process step by step; he really demonstrated a true expertise. Kudos to the whole Munson team, who all played a part in earning our business and making us very satisfied customers. 5 stars all the way, highly recommended!!
Claude Ronnel, Park Ridge, IL -
We purchased a beautiful Monterey boat and could not have been happier with our experience! Matt was amazing in his knowledge and customer service! He made the entire experience smooth and pain free! Being new boat owners we had several questions about how to do things and Matt always returned our calls and made us feel confident in navigating the waterways! We would highly recommend Munson Marine and Matt to anyone who wants to enjoy their summer months boating!! Thanks Matt!!
Rebecca Evans, Bartlett, ILLINOIS -
We had a great experience with Munson....treated well, not pushy which I like. We took our pontoon down yo Shadow Lakes in Wilmington, IL. Been out several times by ourselves snd with grandkids Thanks Munson Marine and a tip of the hat to Matt Harves our salesman
Chris Cooper -
I just purchased a new Monterey M3 at the Chicago Boat show. The process was painless and the Munson team exceeded all of my expectations. I would highly recommend them to future boat ownwers
-Anonymous -
Mike, I want to thank you & all involved (Tim,Dave,Mr. Munson) with all your help.Its rare these days to find a business that puts customer care first.You have been so professional & prompt with response to our problems that it makes me comfortable going on vacation Sat. If anyone asks me about Munson I will tell them there is no better dealership to deal with for honesty & integrity.
John Laurie -
This is my 2nd new boat. It was quite a learning experience. I credit Brannon with keeping us informed and kept up to speed during the entire buying process. We love the boat. Our guests that have been on the boat love the boat. As we drive on the lake there isnt a head that turns to look at the boat. Very happy with the purchase.
Paul Chicago, IL -
Mr. Brian Gidley, salesman at Munson Marine, went out of his way to introduce me to the South Bay pontoons I was inquiring about. He is very knowledgeable about the line and the options available. His attentiveness, attention and advice deserve five stars! Thank you, Munson Marine, for a great shopping experience.
Barbara Chenoa, IL -
I just wanted to drop you a line to say Thanks for a job well done by your team. Stacie and I are very happy with our purchase and the way is was conducted from start to finish! We have had the boat out all weekend with family and friends and the boat performed perfectly! A ton of complements as well! Thanks again for a job well done!! Don and Stacie
Don -
I just wanted to let you know that the issue with our swim deck on the 2006 Crownline that we puchased from you in 2012 was resolved by Tim and your Service Department. They dealt with the problem in a very prompt and complete way, replacing the old deck with a correct warranty item, getting our boat back quickly and looking very nice. Thanks again Munson Marine for resolving this issue, and giving us years more enjoyment from our boat.
Tony Johnsburg, IL -
Please allow me to take this opportunity to commend your Service Manager, Tim Sanford, on the great service he provided to me on my South Bay pontoon boat. He patiently sorted through many e-mails from me to identify all the minor fixes and service needs that I had with regard to my boat and engine. He arranged for a pick up and delivery schedule that met my needs and I am very happy wit the results of his service team and his attention to detail. Hes a keeper!! Thanks! Tom F
Tom Cary, IL -
Boat dealers are a dime a dozen and every one claims to be the best. The ultimate differentiators in my mind are solid product and customer service. Munson Marine excels in both areas. I cant say enough about the team and their commitment to the customer. From Craig to Sam to the Sales team and Service team they are all spectacular. There is no other place I would go. Keep up the great work!!
Kristin Johnsburg, IL -
Hey Guys, I just wanted to drop you guys a line and say Thanks! I know that you guys do this for a living. You guys have made a Dream I have had for a long, long time become reality. You guys and Dave were great. I am so glad Rick helped guide me towards you folks, I am truly happy and thankful to you guys and Munson Marine. Thank You again!
Tom Schaumburg, IL -
My dad bought me a boat as a graduation gift last summer. It needed some overall maintenance so we decided to give it a try at Munson Marine. The cleaning of my boat was superb! The personnel was very kind, but a big thank you for all the hard workers that cleaned my little boat. They definitely deserve all the appreciation and recognition in this vigorous job set. Thank you Munson Marine!
Kendall Libertyville, IL -
I just wanted to express how pleased I am to be the owner of a Crownline Boat. It is an excellently engineered craft and a fine example of American ingenuity. I would also like to thank Craig, Sam, Ed, Tim and all the staff at Munson Marine for all of the awesome service and attention to detail. Thank You! Michael M
Michael Chicago, IL -
We had been looking for a very specific boat and found a 2016 yamaha limited s e series at Munson marine. Matt, our salesperson was very responsive and extremely helpful. We bought our boat on a Saturday from Las Vegas Nevada and it was delivered to us by Chuck on the following Friday. We have spent the last 2 days on the water at Lake mead. Munson marine welcome to lake mead national park las vegas Nevada. Great experience, great boat, great service and delivery! A++++ not to mention I am a lifetime cubs fan! We might have to name the boat "DAWSON"
Chase Hansen -
Go see Matt Harves at Munson marine in fox lake. Had a great experience even with me being the most difficult customer
Jackie Tornatore -
Best people and best service around. We are very new boat owners and the team at Munson held our hand the entire time, and continue to field silly questions as we learn the ropes. I cant say enough good things, particularly about Matt (though everyone there is great). Thank you so much for all you have done for us!!
Stephanie Lee Welter -
Excellent experience at Munson Marine - On the Water - Fox Lake, IL. Thank you Craig, Salesman Matt, Mark and Captain Pete for the excellent customer service!!!
Lisa Glombicki -
I dont usually leave reviews however I find it imperative to share good experiences with local business on the chain. I was distraught the week before Memorial Day Weekend because my engine finally failed on my 20 year old pontoon. Long story short, I visited many marinas in the area and found a few great options. At the end of the day, I went with a South Bay from Munson Marine because my salesman MATT HARVES was incredible. He never sold me, only advised me which I really appreciated. Hes stayed in constant contact with me to ensure my satisfaction. If youre in the market for a new boat or even just want to see whats out there, stop by Munson Marine and see MATT HARVES immediately. You wont be disappointed - hes the best!
John Gutman -
Working with Matt to purchase our 2nd boat from Munson Marine, was truly very smooth and pleasant. After stopping at over 6 boat dealers Matt was the ONLY dealer who kept in contact with us and followed up. He was a pleasure to talk with and work with listening to what we wanted and respected our budget. We LOVED our first boat purchase from Munson it was perfect for us at the time. And should we be wanting another boat in the future Munson will be our first stop. Thank you again for keeping us on the water.. as soon as all this rain and cold weather passes our boating life will continue!!!
Laura Almanza-Wills -
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Ben Thomas -
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Angella Marie Falato -
We first walked into Munson Marine in July 2017, and our experience with everyone at Munson has been great. From sales to office to service, the entire staff has been patient, made us feel welcome, helped with any question no matter how obvious the answer, and always put in the extra effort to ensure we could get out on the water.
David Von Briesen -
Bought a new boat, staff answered all of my hundreds of questions! Lol and continue to do so a year later. I drive 1.5hrs to get quality service.
Chris Mennella -
Matt, Mike, Tim and the excellent service crew delivered the goods on time and under budget! Came in and saw Matt on Wednesday and picked out my boat, the Escape 165, picked out a trolling motor (Power Drive-2) and the Helix 7 sonar unit with the hopes of having it on the water this weekend. I gotta tell ya; these guy's delivered! I just pulled the new buttercup out of Center Lake, and she runs like a champ! Thanks to Matt, Mike, Tim, and the whole crew at Munson. I love this new ride!
Sconsin Danny -
Everyone at Munson is so amazingly awesome. My new wife surprised me the day after our wedding with a brand new pontoon boat built exactly the way I wavered it. They have great and helpful people working here. Thank you again for everything!!
Robert Wrobel -
This has been my best dealership experience ever. Thanks
Nick Fritchen -
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Franny Morken -
We're just getting to know the folks at Munson over the last year as we started looking for a boat, and so far I've been very happy with their service and knowledge. We never feel rushed and the staff is friendly. We just bought our first boat from them at the boat show, and it is our expectation to use many of the ongoing services of Munson.
Ron Bryant -
I just wanted to thankyou guys for the awesome pontoon i purchased from you guys today! Made it a very pleasing experience! I recommend everyone to purchase a watercraft from you guys...your sales team was very knowledgeable and easy to to work with and also love the good family feeling i got...thanks again see you in spring!
Kevin Michael Nicholson -
Munson is a premier marina and without question the place to shop for your next boat. From the owners down to the techs, its first class!!
Chris Taurisano -
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Robert Sacco -
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John Russell -
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Zazoo Lsbp -
From the first text with Brannon, to the business stuff with Mike ...not to mention going over the ins and outs of our boat with Jenaro then back to Brannon making sure we had all we needed including how to keep our boat shiny! Munson was thorough, friendly, no-nonsense and super knowledgeable! Can't wait to bug them with newbie questions and concerns!
Heather Lofgren Smith-Jason Smith -
Love our boat. Always getting looks from everyone on the water.
Paul Bilotta -
Great boat place all around. The staff is very knowledgeable and extremely helpful. Recommend it to everyone.
Justin Olech -
I would run to Munson Marine to buy a boat from me!
Peter D Hoyt -
Boat dealers are a dime a dozen and every one claims to be the best. The ultimate differentiators in my mind are solid product and customer service. Munson Marine excels in both areas. I can't say enough about the team and their commitment to the customer. From Craig to Sam to the Sales team and Service team they are all spectacular. There is no other place I would go. Keep up the great work!!
Kristin Prior Grons -
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Cheri Mantz -
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Bryan Husch -
Excellent service ALWAYS!!
Michael P Frer -
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Chris Green -
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Sherrie Kay -
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Jennifer Snyder -
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Eric Patrick -
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Jim Busch -
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Chris Gordon -
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Laurie Weber Summers -
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Mary Dayment -
The service here is always above and beyond. Period.
Chris Olsen -
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JASON SCHAUER -
Very friendly, nice and knowledgable
Erik Kraus -
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Brad Knebel -
Great staff and facilities. Purchased and boat and slip. Cant wait till the season starts again.
robert sacco -
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Valdas Lakstutis -
I have bought boats, had them serviced and also had a slip there. Always great experiences. Friendly staff.
Jim Busch -
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Dennis horner -
Recently bought a used Alumacraft from Munson and couldn't have been happier with the experience. Friendly and knowledge staff who were patient throughout the sales process; consistent follow-up but not pushy. Brannon walked through all parts of the boat on shore and during the test drive. He knew my budget and focused on why the boat fit my needs rather than trying to up-sell me something with a larger price tag. Knew I wasn't the biggest commission of the day, but always felt like I was a top priority. Excellent overall experience.
Terese Welch -
Mr. Brian Gidley, salesman at Munson Marine, went out of his way to introduce me to South Bay pontoons which I was inquiring about. He is very knowledgeable about the line and options available. His attention, assistance and advice deserves five stars! Thank you, Munson, for a great shopping experience.
Barb Wahls -
Recently purchased a new South bay and it has been a fantastic buying experience. From sales, to the owner to the guys in service everyone has been great to work with. Every question we have had was been answered promptly and with sincerity. If you are thinking of buying a boat this is who I would recommend.
Chris Christensen -
Excellent service department they took really good care of my boat thanks a lot
Michele Johnson -
I bought my South Bay pontoon last summer and love it. I keep it at the marina and it is a great place to keep it (safe). The best part of keeping it at Munson is the service. The guys there have serviced my boat well and are very nice. I will keep my boat slipped and stored at Munson.
Ben Nemec -
I bought my first boat from Munson Marine last spring and have kept it at the marina ever since.....And I couldn't be more satisfied with the experience. It is refreshing to be on a first name basis with sales, management and the service dept. MM has proven to go out of their way to take care of their customers. I would mention the event in which I am refering to but I dont want to broadcast unreasonable expectations on the web--I am very grateful for the help they provided.I recommend Munson Marine for your boating experience. I will be a buying my second boat from Munson as well!
Noah Baran -
This guy cares a lot about his reputation and business.
michael stallman
We want to thank everyone at Munson Marine for the exceptional customer service we received when purchasing our new boat last week. We appreciate the no pressure and friendly sales support we received from Mike, the special attention we received from Katy when obtaining financing, the boat knowledge provided by Kevin, and the special attention provided by Craig Munson to make the deal happen. We would rate this team a 10. They truly care and it shows. All in all, we have a great boat buying experience and highly recommend Munson Marine.